If you have more than just a couple of users, you may very well want to have technical support your users can call on. Our user helpdesk is the customer point of contact with Extrinsica and the technical specialists on the help desk will help you resolve any technical problems you experience when using the Extrinsica Office Anywhere™ system. They will also be able to give your users guidance on how to get the most out the software applications they use on Extrinsica Office Anywhere™.

Our User Helpdesk is open between 08:30 and 18:00 UK local time.

E-mail our Helpdesk
Call our Helpdesk - 0870 1149888

We have arranged user support according to the needs of the businesses for which the Extrinsica Office Anywhere™ packages have been designed.

Extrinsica Office Anywhere™ Micro Business Support
Our prospective Micro Business customers told us that they wanted the facilities provided in this package to be as low cost as possible. So we have left the cost of the user helpdesk out of the monthly cost of this package. This means that Micro Business customers can access the user helpdesk on a pay-as-you-go basis. The cost of calling the helpdesk is £1.80 per minute with a minimum charge of £5.40.

Extrinsica Office Anywhere™ Small business Support
The monthly cost per user for Extrinsica Office Anywhere™ Small Business includes the cost of our user helpdesk.

Extrinsica Office Anywhere™ Enterprise Support
Access to the user helpdesk is included in the monthly cost of Extrinsica Office Anywhere™ Enterprise. However, due to the level of flexibility in the Enterprise package, you have the option to decide that users who only require access to the e-mail system (non-full system users) do not need the user helpdesk.